I was calling around because I only have basic medical that doesn't cover any eye care, but they seem to be running a really awesome special. So I made an appointment, they didn't add any extra fees and everyone there was really sweet. I paid exactly what they quoted me on the phone and they even told me about future offers and rebates they could give me if I continued to order through. I would definitely recommend them for contact/glasses wearers who are being quoted even higher rates at other places even with their insurance! Their specials are great and they're very prompt about seeing you and up front and straightforward about questions about cost, etc.